Privacy Policy

At Electricianwala, we value your trust. This policy explains how we collect, use, and protect your information across our User and Partner applications.

Effective Date: October 24, 2023Last Updated: October 24, 2023

Zentronix Voltino Techwork Pvt. Ltd. ("Company", "we", "our", "us") operates the Electricianwala User application and Electricianwala Partner application (collectively referred to as the "Apps").

1

Information We Collect

We may collect the following types of information depending on your usage (User or Partner):

A. Personal Information

  • Name
  • Phone number
  • Email address
  • Profile photo (for partners)
  • Service address/location (for users)

B. Partner-Specific Information

  • Identity proof (Aadhar, PAN, Driving License)
  • Bank details (for receiving payments)
  • Work-related information (skills, experience, history)

C. Usage Data

  • App usage behavior
  • Device info (type, OS version, IP)

D. Location Data

Approximate or precise location to provide nearby services and assign jobs to partners.

E. Payment Information

  • Payments are processed securely via third-party gateways (e.g., Razorpay)
  • We do not store card or banking details of users
  • Partner payout details may be stored securely for transaction purposes
2

How We Use Your Information

We use your information to operate our business and provide you with safe, efficient services:

  • Provide and manage electrician services
  • Connect users with verified service partners
  • Assign jobs to partners based on location
  • Process payments and partner payouts
  • Improve app performance and experience
  • Send notifications and service updates
  • Prevent fraud, misuse, and illegal activities
3

Data Sharing

We share data only when necessary to provide our services:

Service PartnersCustomersRazorpayFirebaseLaw Enforcement

No Third-Party Sales

We do not sell your personal data to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. However, no digital system is completely secure.

5. Your Rights

  • Access your personal data
  • Request correction/deletion
  • Withdraw consent any time

6. Third-Party Services

Our apps utilize trusted ecosystem partners:

Firebase
Razorpay
Google AdMob

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

8. Policy Changes

We may update this policy periodically. Changes will be reflected instantly on this page.

9. Contact Us

Have questions about your data? Reach out to our legal team directly.

electricianwalaa@gmail.com

10. Jurisdiction

All disputes are subject to the jurisdiction of Kanpur, Uttar Pradesh, India.

© 2026 Zentronix Voltino Techwork Pvt. Ltd. All rights reserved.